Lifecycle Support

Warranty & Cartridge Replenishment

CleanClip Solutions provides multi-year hardware warranty coverage and automated cartridge replenishment programs to ensure unbroken hygiene protection for healthcare facilities and enterprise fleets.

Protection Guarantees

Comprehensive hardware and supply coverage:

  • Life Time Hardware Warranty
  • Advance Hardware Replacement Support
  • Auto-Replenishment Cartridge Scheduling
  • Guaranteed Chemical Shelf Life (75% Ethyl Alcohol)
  • Dedicated Account Representative
Coverage Matrix

Hardware Warranty Framework

Built to institutional standards with complete mechanical and casing protection.

Mechanical & Pump Warranty

Full coverage against internal micro-pump failures, valve leaks, or motor defects under standard operational duty cycles.

Housing & Clip Integrity

Guaranteed durability on belt clips, magnetic mounts, and impact-resistant outer casing materials.

Rapid Unit Replacement

Prioritized dispatch of replacement units for active warranty claims to prevent operational downtime.

Supply Chains

Cartridge Replenishment Programs

Flexible supply agreements designed to match institutional usage patterns.

On-Demand Orders

Ideal for small clinics or variable shift operations needing flexible reorders.

  • Standard bulk box quantities
  • Order as needed via portal
  • Standard shipping lead times

Enterprise Master Agreement

Contracted supply schedules for multi-facility networks and hospital systems.

  • Custom delivery cadence
  • Multi-site central billing
  • Extended hardware warranty included
Service Portal

Warranty Claim & Replenishment Request

Submit a hardware warranty claim or schedule cartridge replenishment shipments.

    Support FAQ

    Frequently Asked Questions

    Important information about coverage timelines and cartridge storage.

    Clean Clip Solutions provides a Lifetime Replacement Warranty for Clean Clip units for as long as the purchasing organization remains actively enrolled in the Autoship Program. If a unit experiences a qualifying failure during normal operational use, it will be replaced in accordance with the warranty terms and conditions.

    For Armed Forces and Defence contracts, replacement warranty provisions may be established separately as part of the procurement agreement. Specific terms and conditions may apply based on contract requirements.

    Sealed 75% Ethyl Alcohol cartridges maintain full efficacy and active concentration for 24 months when stored in standard ambient conditions.

    Account Management

    Need Customized Support Terms?

    Our support team is ready to setup custom replenishment cycles or evaluate extended warranty options.